Ecobank Zambia, is an affiliate of the Ecobank Group, Africa’s leading and most innovative independent pan-African financial services institution. With deep expertise in African markets, the Ecobank Group is present across 33 African countries, as well as in France, the UK, the UAE and China. Through its unique pan-African platform, Ecobank Group provides seamless access to payments, cash management, trade and investment solutions. The Group delivers Consumer, Commercial, Corporate and Investment banking solutions through multiple channels, including advanced digital platforms, in line with its commitment to offering tailored financial solutions efficiently and effectively.
Ecobank Zambia is a full-service bank that offers a comprehensive suite of Consumer, Commercial, Corporate and Investment banking services to a wide range of clients including governments, financial institutions, multinationals, local businesses, SMEs, and individuals. With six fully operational branches, four in Lusaka, one in Kitwe and one in Ndola, Ecobank Zambia continues to provide tailored financial solutions to its clients. The bank continues to prioritize digital innovation offering online banking services that enable customers to manage accounts and conduct transactions remotely, enhancing convenience and accessibility. With this structure, Ecobank Zambia has grown consistently over the years to become one of the best financial services providers in Zambia and a well-recognised corporate brand in the Zambian banking industry.
Ecobank Zambia integrates economic, social, and environmental interventions in its decision-making and operations, ensuring sustainable and socially responsible practices. For instance, Ecobank Zambia has partnered with Sun King Zambia Limited to offer financing for renewable energy solutions, further demonstrating its dedication to sustainability.
The bank is also committed to giving back to communities it serves, driving environmental prosperity and promoting socio-economic development in line with its vision.
Ecobank Zambia has won several prestigious awards including:
- Best bank in Zambia by Euromoney
- Best Digital Bank in Zambia,
- Governor’s award for the best saving product of the year
- Best award in Customer Service
- Outstanding achievements in Corporate Social Responsibility, sustainability and responsible business Leadership awards in contributing to sectors of Education and Health respectively.
Recently, the bank launched its Premier banking services which offers exclusive benefits such as private banking, dedicated relationship managers, and access to global airport lounges. This bespoke service reflects the bank’s commitment to excellence, innovation, and personalised banking.
Driven by technological advancements and changing customer needs, Ecobank is committed to providing exceptional service, building lasting relationships, and empowering customers with flexible, expert financial solutions.