Ecobank Zambia is a full-service bank. It provides Wholesale, Retail, Investment and Transactional Banking services to governments, financial institutions, multinationals, local companies, SMEs and individuals.

Ecobank has had a presence in Zambia since August 2009 and currently operates through its 7 branches in Lusaka (Thabo Mbeki, Cairo Road, Woodlands and Industrial Branch), and on the Copperbelt (Kitwe, Ndola and Copperbelt University).

Ecobank Zambia’s services are delivered by three customer-focused business segments namely Corporate Banking, Commercial Banking and Consumer Banking all of which are supported by an Integrated IT platform operated by eProcess, the group’s technology subsidiary.